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Introduction

Q‑Viz (“we”, “our”, “us”) provides online services at q‑viz.com (the “Site”). This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and your rights regarding your data. Please read it carefully and contact us at office@q-viz.com if you have questions.

Data controller

The data controller for personal data collected via the Site is Q-viz. You can contact our privacy team at office@q-viz.com.

Information we collect

Information you give us: name, email address, job title, company, messages you send via contact forms, and any files you upload when you contact us or register for a demo.
Usage and device data: IP address, browser type and version, pages visited, time and duration of visits, referral source, and device identifiers collected automatically via cookies and similar technologies.
Analytics and performance data: aggregated usage statistics and performance metrics used to improve the Site.

How we use your data

To provide and operate the Site, respond to inquiries, and deliver requested services (e.g., demos, newsletters).
To improve, personalize, and develop our products and user experience.
To send administrative messages, updates, and marketing communications where you have consented or where permitted by law.
To detect, prevent, and respond to security incidents and abuse.

Legal bases for processing (for EU users)

Performance of a contract where you ask us to provide a service.
Consent where you opt in to newsletters or non-essential cookies.
Legitimate interests for site operation, fraud prevention, and product improvement, balanced against your privacy rights.
(If you are subject to a specific law, include the appropriate legal basis here.)

Cookies and similar technologies

We use cookies, web beacons, and similar tools to operate the Site, analyze usage, and provide features. You can control cookie preferences through your browser and our cookie banner where shown. Essential cookies are required for basic Site functionality; analytics or advertising cookies require your consent.

Third‑party services and sharing
We use third‑party providers for hosting, analytics (e.g., Google Analytics), email delivery, and payment processing. These providers may process data on our behalf under contract. We do not sell personal data. We may share data:

With our service providers who process data on our behalf.
To comply with legal obligations or respond to lawful requests.
To protect rights, safety, or property of Q‑Viz, our users, or the public.

With our service providers who process data on our behalf.
To comply with legal obligations or respond to lawful requests.
To protect rights, safety, or property of Q‑Viz, our users, or the public.

Data transfers

If we transfer personal data outside your jurisdiction (for example outside the EEA), we will use appropriate safeguards such as standard contractual clauses or rely on an accepted transfer mechanism. Contact us for details about specific transfers.

Data retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements; typical retention is until account deletion plus 12 months.

Your rights

Depending on your jurisdiction, you may have rights to: access, correct, delete, restrict processing, object to processing, portability, and withdraw consent where processing is based on consent. To exercise rights, contact office@q-viz.com. We may require identity verification and will respond in accordance with applicable law.

Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. No system is completely secure; if a breach occurs, we will follow applicable notification requirements.

Children

The Site is not directed to children under 16 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal data from children; if we learn we collected data from a child without consent, we will delete it.

Changes to this policy

We may update this Privacy Policy. If changes are material, we will provide notice via the Site or email. The effective date is shown at the top of the published policy.

Contact

If you have questions or concerns, contact: Q-viz, +380674455256 email: office@q-viz.com.

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